Refund & Return Policy

Thank you for shopping with FrontierCo. Please read our policy carefully before making a purchase.

All Sales Are Final

All purchases made through FrontierCo are considered final. We do not offer refunds or exchanges for change of mind, incorrect orders, or buyer’s remorse. Once an order has been confirmed and enters processing, it cannot be cancelled or returned for a refund.

Eligibility for Returns

Returns are only accepted in limited circumstances. If an item arrives damaged or defective, please contact our support team within 7 days of receiving your order with clear photos and a description of the issue. Our team will review your request and provide further instructions if your claim is approved.

Non-Refundable Situations

Refunds will not be issued for the following situations:

• Change of mind
• Ordering the wrong item or product
• Misuse, wear, or damage caused after delivery
• Items delayed by the shipping carrier
• Incorrect shipping address entered at checkout
• Longer shipping times or processing times

How to Submit a Return Request

If your item arrives damaged or defective, please contact us at [your support email] with your order number and photos of the item. Our team will review the request and, if approved, provide a replacement or store credit.

Processing Returns

Once we review and approve your claim, our team will provide the next steps for resolution. Approved cases may be resolved through a replacement item or store credit depending on the situation.